Contact

Questions about an order, sizing, shipping or returns? Write to us and a person from our team will answer.

How to reach us

• Instagram DM: @sprintcrow — usually within a few hours.
• Email: support@sprintcrow.com — reply within 1–2 business days. Best for orders, returns and anything that needs photos.
• Contact form: below this text.

Support hours: Monday to Friday, excluding Portuguese public holidays.

To help us answer faster

• Include your order number (for example #1001).
• For returns or defects, attach photos of the item and the box.
• For sizing, tell us the size you wear in Nike, adidas or New Balance.

Quick answers

• Free shipping from €60; €2.25 below that.
• Orders ship in 2–3 business days and arrive in 5–10 business days (7–13 in total).
• 14-day returns and a 3-year legal warranty.
• Customs duties and import taxes are included in the price.

Sprint Crow is an online-only store based in Portugal; we do not have a physical shop. FAQ · Shipping Policy · Returns & Refunds · Size Guide · Legal Notice