Contact information
Last updated: 1 October 2026
Questions about an order, sizing, shipping or returns? We're happy to help.
Instagram DM
@sprintcrow
Usually within a few hours
Usually within a few hours
Email
support@sprintcrow.com
Reply within 1β2 business days
Reply within 1β2 business days
Support hours
Monday β Friday
Excluding Portuguese public holidays
Excluding Portuguese public holidays
How to reach us
Instagram
@sprintcrow β the fastest way to reach us. We check messages every day.
Email
support@sprintcrow.com β best for orders, returns and anything that needs photos or documents.
Website
To help us answer faster
- Include your order number (for example #1001).
- For returns or defects, attach clear photos of the item and the box.
- For sizing questions, tell us the size you usually wear in Nike, Adidas or New Balance.
Company
Company
Sprint Crow β Pedro Monteiro, sole trader Β· NIF 285340913
Address
Rua Adelino Amaro da Costa, 2770-001 Paço de Arcos, Lisboa, Portugal
Store
Online only β we do not have a physical shop.
Legal details
Complaints
- Electronic Complaints Book (Livro de Reclamaçáes Eletrónico): livroreclamacoes.pt
- Consumer dispute resolution (ADR): CNIACC β Centro Nacional de Informação e Arbitragem de Conflitos de Consumo, arbitragemdeconsumo.org. More information on consumer dispute resolution entities at consumidor.gov.pt.
